Frequently Asked Questions
Is there an order minimum?
Yes - the minimum order value is $12.00 (not including tax or shipping).
How many ounces of oil can I order?
Limit (4) ounces/bottles of oil per order.
How do I fill out the shipping address?
Click here for detailed instructions for entering the shipping address.
How often can an inmate receive an order?
One order per quarter, per inmate.
Quarter 1: January 1 - March 31
Quarter 2: April 1 - June 30
Quarter 3: July 1 - September 30
Quarter 4: October 1 - December 31
How much is shipping?
All orders have a flat rate shipping of $10.00.
When will my order ship?
Orders ship within one week of purchase date.
When will my package arrive?
Packages typically take 2-3 days to arrive at the institution after shipping. From there, distribution is managed by the facility.
What is your return policy?
All sales are final. If a package is refused/returned by the institution, it will be subject to a $10.00 re-shipping fee.
I would like to order for an institution outside of California.
Currently we only accept online orders for California institutions. For institution orders outside California, please contact us at firstname.lastname@example.org
The California Department of Correction & Rehabilitation (CDCR) has approved this independent special purchase vendor to sell only approved religious merchandise items listed in the Religious Personal Property Matrix (RPPM) to CDCR inmates. CDCR's brief review and approval of this vendor was strictly limited to minimum security requirements and general business intent. CDCR is not affiliated with this vendor and does not guarantee that the vendor will fulfill any obligations, perform as expected, permanently remain in business, nor does the CDCR guarantee the vendor's products in any way. Any purchases from this vendor are at the buyer's sole risk. The CDCR assumes no liability whatsoever for such purchases, nor any aspect thereof. Any issues or disputes regarding the vendor's products are the sole responsibility of the buyer and/or the vendor, and the CDCR is not obligated to mediate or resolve any such disputes.
For any additional questions, please email us at email@example.com or call 619-527-1307. Thank you